Introduction

This Privacy Policy describes how Kanahiku LLC dba Massic ("Massic," "we," "us," or "Company") collects, stores, safeguards, and uses data and information (including non-public personal information, or "NPI") provided by users through:

• Contact Information: Name, email address, phone number, company name.
• Service Data: Access credentials for analytics tools (e.g., GA4, GSC) and website information necessary for SEO services.
• Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
• Payment Information: Processed securely via our payment partners; we do not store full credit card details.

These services are collectively referred to as the "Services". This policy is incorporated into and forms a material term of your registration and/or use of Massic's Services. By using any of the Services, you consent to the practices described in this Privacy Policy and the Massic Terms of Service.

Information We Collect

Massic collects two types of information:‍

Information You Provide to Us: Includes account creation details, business contact info, company information, user credentials, and more.

Information We Automatically Collect: Includes browser type, operating system, IP address, usage data, cookies, and other technical data.

How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our Services
• Improving and optimizing our Services
• Ensuring security and preventing fraud
• Responding to your requests
• Processing payments and managing accounts
• Sending service updates and important notices
• Complying with legal obligations

Compliance with Google API Services User Data Policy

Massic's use of data obtained from Google APIs complies with the Google API Services User Data Policy, including the Limited Use of user data requirements and Workspace API User Data and Developer Policy . We only use this data to provide user-facing features, do not use it for advertising or unrelated purposes, do not share it with unauthorized third parties, and do not use it to train general-purpose AI/ML models.

Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers like cloud storage providers, payment processors, analytics services, etc.
• Business Transfers like mergers, acquisitions, or sales of assets.
• Legal Requirements including compliance with laws or legal processes.

Data Security

We implement appropriate safeguards to protect your information, including encryption, access controls, regular security assessments, and backup systems. However, we cannot guarantee 100% security of your information.

Your Rights and Choices

You have the right to:

• Access and update your information
• Export or delete your data
• Opt-out of marketing communications
• Manage your cookie preferences

California Privacy Rights

For California residents:

• You can request deletion of your personal information
• You can opt-out of the sale of personal information (although we do not sell personal information)
• You can access and port your personal information

International Data Transfers

For international users, we process data in the United States and comply with applicable data protection laws, including GDPR, and implement appropriate safeguards for cross-border data transfers.

Children's Privacy

Our Services are not directed to children under 18. If we learn we have collected information from a child under 18, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site, sending you an email notification, or displaying a notice in our Services.

Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:
legal@massic.io